Welcome to Wellstack. These Terms & Conditions govern your access to and use of the Wellstack website and the purchase of products through our online store.
By accessing our website or placing an order, you agree to these terms. Please read them carefully before using our services.
This website is operated by Wellstack Nutrition LLP, trading under the brand name Wellstack.
For questions regarding these terms, orders or our services, contact us at support@wellstack.co.in.
You agree to use our website lawfully and not engage in fraudulent activity, interfere with website operations, attempt unauthorised access or misuse our services.
If you place an order, you confirm that the information you provide is accurate and that you are authorised to use the selected payment method.
We aim to ensure that product descriptions, images, ingredients, prices and other information displayed on our website are accurate and current.
Actual packaging, colours and appearance may vary slightly from website images. Please read the product label, ingredient list, recommended usage, warnings and other applicable information before use.
Our products are food supplements and are not intended to diagnose, treat, cure or prevent any disease. Product information on this website is for general informational purposes and does not replace professional medical advice.
All products are subject to availability. We may update, discontinue or modify product offerings from time to time.
If a product becomes unavailable after an order has been placed, we will contact you regarding the available options, including cancellation and a refund where applicable.
All prices are displayed in Indian Rupees (INR), unless stated otherwise.
Applicable shipping charges, discounts and other charges will be displayed during checkout, where applicable.
We reserve the right to correct genuine pricing or listing errors. If an error affects an order already placed, we will contact you before proceeding with any necessary resolution.
Orders may be paid for using the payment methods offered at checkout. Payments are subject to the terms and security procedures of the relevant payment provider.
After placing an order, you may receive an order confirmation by email, SMS or another available communication channel.
An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been dispatched.
We reserve the right to decline or cancel an order where permitted by law, including in cases of suspected fraud, payment failure, stock unavailability or material listing errors. If payment has already been collected for an order that is cancelled, the applicable refund will be initiated.
Orders are shipped to serviceable locations listed on our website.
Our standard order processing time is 1–3 business days after successful payment confirmation or order confirmation for Cash on Delivery orders.
Estimated delivery times depend on your location, courier availability and order processing. Delivery may take longer during public holidays, promotional campaigns, adverse weather or other circumstances beyond our reasonable control.
For shipping charges, estimated delivery timelines and tracking information, please refer to our Shipping & Delivery Policy.
Order cancellations, eligible returns and refunds are governed by our Returns & Refund Policy.
Products intended for consumption may be subject to restrictions on returns for hygiene and safety reasons. Damaged, defective, incorrect, expired or missing products will be reviewed in accordance with our policy and applicable law.
Nothing in these terms is intended to exclude any consumer rights or remedies that cannot legally be excluded.
Use products according to their labels and instructions.
If you have questions about ingredients, allergies, dietary restrictions, medication interactions or whether a product is suitable for you, consult a qualified healthcare professional before use.
Do not consume a product if its packaging or seal appears tampered with, damaged or compromised in a way that may affect product safety. Contact our support team for assistance.
Keep products away from children unless the product is specifically intended for them and is used according to its approved directions.
The Wellstack name, logo, website design, original text, graphics, photographs and other website content are owned by or licensed to Wellstack Nutrition LLP or their respective rights holders.
You may not reproduce, distribute, modify or commercially use this material without prior written permission, except where permitted by law.
We aim to keep our website accessible and functioning properly but cannot guarantee uninterrupted or error-free access at all times.
We may update, suspend or modify website features when reasonably necessary for maintenance, security or business operations.
To the extent permitted by applicable law, Wellstack Nutrition LLP will not be liable for indirect or consequential losses arising from the use of this website where such liability may lawfully be limited.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights and remedies.
Personal information collected through our website is handled in accordance with our Privacy Policy. Please read the Privacy Policy to understand how your information is collected, used, stored and protected.
These terms are governed by the laws of India. Disputes will be handled by the competent courts or authorities having jurisdiction in accordance with applicable law.
We may update these terms when our products, services or legal obligations change. Updated terms will be published on this page with a revised effective date. Changes will apply as permitted by applicable law.
For questions about these Terms & Conditions, contact:
Chat
